Terms & Conditions

Welcome to Mock Guru. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree with any part of these terms, please do not use our platform.

1. Acceptance of Terms

By registering, accessing, or using Mock Guru, you confirm that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Refund Policy.

2. Eligibility

• Users must be at least 13 years of age to use the platform.
• Users under 18 years of age should use the platform only with the consent or supervision of a parent or legal guardian.
• By creating an account, you confirm that the information provided is accurate and complete.

3. Services Offered

Mock Guru provides online mock tests, practice questions, exam preparation material, performance analysis, and related educational services for various competitive exams. The content is for learning and practice purposes only.

4. User Account Responsibility

• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to provide accurate and complete information during registration.
• You are solely responsible for all activities conducted through your account.
• Each account is intended for one registered user only.

5. Premium Subscription

Mock Guru offers both free and premium services. Premium subscriptions may include premium mock tests, additional study materials, and exclusive features. Premium access remains valid only for the duration specified at the time of purchase. Subscription prices, plans, and features may change at any time without prior notice.

6. Payments

Payments are processed through secure third-party payment providers. Mock Guru does not store your debit card, credit card, UPI PIN, or banking credentials. All payments are governed by our Refund Policy.

7. Refund Policy

Refund requests, duplicate payments, failed transactions, and cancellation policies are governed by our separate Refund Policy. Please review the Refund Policy before purchasing any subscription.

8. Acceptable Use

• You agree not to share your account or login credentials.
• Do not allow multiple users to access a single subscription.
• Copy or reproduce mock tests or study materials.
• Download, scrape, or extract questions using automated tools.
• Sell or redistribute Mock Guru content.
• Attempt to reverse engineer the website.
• Use bots, scripts, crawlers, or automated software.
• Upload viruses or malicious code.
• Attempt unauthorized access to any part of the platform.
• Use the platform for illegal or fraudulent purposes.
• Harass, abuse, threaten, or impersonate another user.

Violation of these rules may result in immediate suspension or permanent termination.

9. Intellectual Property

All content on Mock Guru, including mock tests, questions, text, graphics, logos, software, PDFs, study materials, videos, and website design, is the exclusive intellectual property of Mock Guru and is protected by applicable copyright and intellectual property laws. No content may be copied, reproduced, modified, published, distributed, sold, or used commercially without prior written permission.

10. AI Features

Some services may include AI-powered recommendations or educational assistance. AI-generated responses are intended solely for educational support and should not be considered official examination advice or guaranteed information.

11. Advertisements

Mock Guru may display advertisements provided by third-party advertising partners, including Google AdSense. These advertisements may use cookies or similar technologies. Please refer to our Privacy Policy for details regarding data collection and advertising technologies. Premium users may receive an ad-free experience where applicable.

12. No Guarantee of Success

Mock Guru is an educational platform designed to assist users in examination preparation. We do not guarantee examination success, selection, rank, job placement, interview calls, admission, or any specific academic outcome. Results depend entirely upon each user's preparation, performance, and examination conditions.

13. Website Availability

While we strive to provide uninterrupted services, we do not guarantee continuous availability. Temporary interruptions may occur due to maintenance, server upgrades, internet failures, cybersecurity incidents, technical issues, or events beyond our control.

14. Suspension & Termination

We reserve the right to suspend, restrict, or permanently terminate any account without prior notice if a user violates these Terms, shares premium accounts, misuses the platform, engages in fraudulent activities, or attempts unauthorized access. Subscriptions terminated due to policy violations may not be eligible for refunds.

15. Limitation of Liability

Mock Guru shall not be held responsible for any direct or indirect loss, academic results, or damages arising from the use or inability to use our services. To the maximum extent permitted by law, Mock Guru shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages. Your use of the platform is entirely at your own risk.

16. Indemnification

You agree to indemnify and hold harmless Mock Guru, its owners, employees, and affiliates from any claims, damages, liabilities, losses, or expenses arising out of your misuse of the platform, violation of these Terms, or violation of applicable laws.

17. Privacy

By using Mock Guru, you consent to the collection, processing, and storage of your information as described in our Privacy Policy.

18. Changes to Terms

Mock Guru reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the revised terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us through the official Mock Guru support channels.